Why would companies fail to provide training on such a critical business skill?
They may not realize how improving their interview skills can save them hours of time in the long run.
They will be able to conduct more focused, productive interviews and see fewer candidates for every position.
Best of all, when your managers have the proper training and preparation, they make better hiring decisions based on the position’s and the organization’s specific business needs.
Skillful Communications provides hands-on, results-driven training and coaching to help you turn your hiring managers into interviewing masters:
1. Live Interview Training at Your Location
2. Instructor-Led Online Interview Training From Anywhere
3. One-on-One Coaching for Your Managers — (In Person, On the Phone, Via Video Conference)
- Learn techniques for creating spot-on job descriptions
- Adapt our proven 4-step process for efficiently preparing for each job interview — from analyzing the resume, to selecting the questions, to identifying areas to probe, to effective documentation
- Master the art of questioning and probing
- Review the legal factors that every manager MUST know
- Understand best practices for behavioral interviewing
- Learn how to spot red flags and danger signs
- Gain the knowledge to avoid common mistakes
- Participate in role playing exercises to test your skills
- Benefit from our Effective Job Interviewing Guidebook and Interview Navigator system that allows you to create customized workbooks for each interview — complete with your selected competencies, questions, areas to probe, and evaluation criteria.
The half-day seminar is best for managers with extensive experience and/or previous training. They need a fast, focused refresher course and training on the newest trends and techniques.
The full-day seminar is great for new managers or any manager who could benefit from more comprehensive training in job interview techniques.
All of our seminars can be customized to reflect your organization’s specific selection processes and business needs. We can also tailor our seminars to focus on the special needs of specific industries and professions (including technology, financial services, and health care).
Maximize Your Training Results
We can also provide follow-up individual coaching for any or all of your managers. This added post-training support helps managers apply their new skills to achieve long-lasting results on the job.
We have created an instructor-led online interview training experience that works beautifully for global teams and managers who just can’t get away from their desks.
Our live instructor-led online seminars cover all of the topics taught in the classroom, but the content is presented in a series of 90-minute online sessions (1-5 sessions, depending on the modules covered).
This format allows busy managers to easily incorporate the training into their days. We can schedule the sessions in the morning, over lunchtime, or at the end of the workday.
We use audio, video, interactive chat, and online breakout rooms to ensure learners stay engaged. Our instructor provides one-on-one feedback to ensure that every participant has a fantastic experience.
Choose from different learning modules to create the most effective learning experience for YOUR managers.
Core Modules (90 minutes each):
Module 1: Fundamentals of Job Interviewing for Managers — Types of Job Interviews, Legal Factors, Trends and Research
Module 2: Defining Your Hiring Needs — Writing the Job Description, Prioritizing Competencies, Screening Candidates
Module 3: Preparing for an Interview — Analyzing the Resume, Choosing Questions, Creating a Productive Interview Environment
Module 4: Questions and Answers — Best Practices for Using Behavioral, Competency, Open-Ended, and Probing Questions; Analyzing Answers; Probing and Follow-Up Techniques
Module 5: Post-Interview Evaluation — Fair and Consistent Candidate Evaluation, Documentation, Reference Checks, Additional Interviews, Making an Offer
Advanced Behavioral Interviewing — Delve deeper into behavioral interviewing techniques to understand past performance as an indicator of future results.
Interviewing Global Candidates — Focus on the challenges of interviewing in a global workforce.
Effective Interviewing for Technology Managers — Special training for technology managers and those hiring for technical positions.
Custom module development is also available for special requests
Each module includes lecture, discussion, and interactive exercises. Each participant will have the opportunity to conduct a private webcam role-playing interview with the instructor and receive one-on-one feedback and coaching.
All participants will also have access to our Advanced Job Interview Guidebook for Managers and our Interview Navigator system, a tool for easily creating a customized workbook for each candidate interview — complete with selected competencies, questions, areas to probe, and evaluation criteria
Maximize Your Training Results
We can also provide follow-up individual coaching for any or all of your managers. This post-training support helps managers apply their new skills to achieve long-lasting results on the job.
We provide coaching services for managers who can benefit from more personal attention and feedback.
Coaching can be offered as an extension of training, to help managers apply their new skills and overcome real-world challenges that come up on the job, or as a separate service for managers who prefer the one-on-one approach.
We can provide in-person coaching sessions at your office or connect with managers via phone or video conference.
Please contact us for more information about designing a coaching program for your organization.
I wanted to convey to you how pleased we were with the training received from Skillful Communications. Your enthusiastic approach and personal working knowledge of our needs was right on point. I must say that our group was very receptive to your training.
We appreciated your endeavor to customize and meet our specific needs and would recommend you to other departments in need of training services. Thanks so much for the outstanding job you did and for the efforts that you put forth in making our first experience with Skillful Communications a very positive one.
Manager of Administration
University Programs and Events
You were the highlight of our week of meetings! The presentation you gave to my team on Interviewing Techniques was excellent. As we have unique needs and practices for hiring, I appreciate that you tailored the content to fit my team’s needs. The exercises you designed were a great way to provide hands-on, practical learning experiences. Not only that, but your seminar provided an engaging forum for us to ask questions and voice opinions.
Everyone learned a tremendous amount that day. I checked with my team last week on the topic and they have all started implementing the lessons they took away.
Thank you again for such an informative and pleasant experience.
VP of Camp Operations
iD Tech Camps
It is my pleasure to recommend Pamela Skillings. Her unique skills and experience guarantee that her classes are always lively and engaging. Pamela is a pleasure to work with because she is cheerful and easy-going. And she always delivers above and beyond what is expected. In short, she’s great!
American Management Association